{"id":22281,"date":"2026-06-18T09:10:18","date_gmt":"2026-06-18T02:10:18","guid":{"rendered":"\/he-thong\/?post_type=ht_kb&#038;p=22281"},"modified":"2026-07-17T15:45:06","modified_gmt":"2026-07-17T08:45:06","slug":"quen-tai-khoan-dang-nhap-misa-igov-thu-thi-lam-nhu-the-nao","status":"publish","type":"ht_kb","link":"\/he-thong\/knowledge-base\/quen-tai-khoan-dang-nhap-misa-igov-thu-thi-lam-nhu-the-nao\/","title":{"rendered":"Qu\u00ean t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp Misa iGOV th\u00ec l\u00e0m nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"<header class=\"hkb-article__header\"><div class=\"su-accordion su-u-trim\">\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p class=\"isSelectedEnd\">B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn anh\/ch\u1ecb x\u1eed l\u00fd khi\u00a0<strong data-start=\"2040\" data-end=\"2098\">qu\u00ean t\u00ean \u0111\u0103ng nh\u1eadp (Email\/S\u1ed1 \u0111i\u1ec7n tho\u1ea1i) ho\u1eb7c m\u1eadt kh\u1ea9u<\/strong>, m\u00e0 kh\u00f4ng li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng, kh\u00f4ng th\u1ec3 \u0111\u0103ng nh\u1eadp v\u00e0o Misa iGOV, ph\u1ea7n m\u1ec1m th\u00f4ng b\u00e1o \u201cKh\u00f4ng th\u1ec3 t\u00ecm th\u1ea5y ng\u01b0\u1eddi d\u00f9ng\u201d, \u201cT\u00e0i kho\u1ea3n ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e2n quy\u1ec1n v\u00e0o n\u1ec1n t\u1ea3ng\u201d, \u201cT\u00e0i kho\u1ea3n kh\u00f4ng t\u1ed3n t\u1ea1i trong h\u1ec7 th\u1ed1ng\u201d, kh\u00f4ng t\u00ecm th\u1ea5y ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c c\u1ea7n thay \u0111\u1ed5i th\u00f4ng tin ng\u01b0\u1eddi s\u1eed d\u1ee5ng do thay \u0111\u1ed5i nh\u00e2n s\u1ef1<strong>\u00a0(v\u00ed d\u1ee5: ng\u01b0\u1eddi s\u1eed d\u1ee5ng c\u0169 chuy\u1ec3n c\u00f4ng t\u00e1c, ngh\u1ec9 vi\u1ec7c, kh\u00f4ng b\u00e0n giao t\u00e0i kho\u1ea3n)<\/strong>\u00a0b\u1eb1ng c\u00e1ch l\u1eadp phi\u1ebfu y\u00eau c\u1ea7u v\u00e0 g\u1eedi v\u1ec1 MISA \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 c\u1ea5p l\u1ea1i ho\u1eb7c c\u1eadp nh\u1eadt th\u00f4ng tin..<\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><strong>2. L\u01b0u \u00fd<\/strong><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>Anh\/ch\u1ecb c\u1ea7n th\u1ef1c hi\u1ec7n l\u1eadp phi\u1ebfu y\u00eau c\u1ea7u (c\u00f3 k\u00fd, \u0111\u00f3ng d\u1ea5u) \u0111\u1ec3 thay \u0111\u1ed5i th\u00f4ng tin t\u00e0i kho\u1ea3n m\u1edbi g\u1eedi \u0111\u1ebfn MISA h\u1ed7 tr\u1ee3 trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<ul>\n<li>K\u1ebf to\u00e1n c\u0169 kh\u00f4ng b\u00e0n giao<\/li>\n<li>Email qu\u00ean m\u1eadt kh\u1ea9u kh\u00f4ng ph\u1ea3i email c\u1ee7a anh\/ch\u1ecb<\/li>\n<li>Anh\/ch\u1ecb mu\u1ed1n \u0111\u1ed5i l\u1ea1i s\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/li>\n<li>Anh\/ch\u1ecb kh\u00f4ng c\u00f2n nh\u1edb \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 th\u00f4ng tin \u0111\u0103ng nh\u1eadp n\u00e0o<\/li>\n<li>Ph\u1ea7n m\u1ec1m c\u1ea3nh b\u00e1o: \u201cT\u00e0i kho\u1ea3n c\u1ee7a anh\/ch\u1ecb ch\u01b0a \u0111\u01b0\u1ee3c li\u00ean k\u1ebft email.\u201d<\/li>\n<li>Ph\u1ea7n m\u1ec1m c\u1ea3nh b\u00e1o: \u201cKh\u00f4ng th\u1ec3 t\u00ecm th\u1ea5y ng\u01b0\u1eddi d\u00f9ng\u201d.<\/li>\n<li>Ph\u1ea7n m\u1ec1m c\u1ea3nh b\u00e1o: \u201cT\u00e0i kho\u1ea3n kh\u00f4ng t\u1ed3n t\u1ea1i trong h\u1ec7 th\u1ed1ng\u201d.<\/li>\n<li>\n<div class=\"input-form\" data-v-aa44647c=\"\">\n<div class=\"warning-account-message-container\" data-v-aa44647c=\"\">\n<div class=\"content-error\" data-v-aa44647c=\"\">Ph\u1ea7n m\u1ec1m c\u1ea3nh b\u00e1o: \u201cT\u00e0i kho\u1ea3n\u00a0<b data-v-aa44647c=\"\">ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e2n quy\u1ec1n<\/b>\u00a0v\u00e0o n\u1ec1n t\u1ea3ng\u201d.<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><b>3. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/b><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<h4><strong>Tr\u01b0\u1eddng h\u1ee3p 1: Anh\/ ch\u1ecb l\u00e0m qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng kh\u00f4ng nh\u1edb Gmail, S\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u0103ng nh\u1eadp<\/strong><\/h4>\n<p>Tr\u01b0\u1eddng h\u1ee3p anh\/ch\u1ecb kh\u00f4ng li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c t\u00e0i kho\u1ea3n h\u1ec7 th\u1ed1ng \u0111\u1ec3 thi\u1ebft l\u1eadp l\u1ea1i \u0111\u01b0\u1ee3c t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp (Email\/S\u1ed1 \u0111i\u1ec7n tho\u1ea1i) th\u00ec c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n g\u1eedi y\u00eau c\u1ea7u v\u1ec1 cho MISA \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0T\u1ea3i file Phi\u1ebfu \u0111\u1ec1 ngh\u1ecb h\u1ed7 tr\u1ee3 d\u1eef li\u1ec7u s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 online\u00a0<strong><a href=\"https:\/\/docs.google.com\/document\/d\/1Y4uTiXhuSvVBtRFX3Bn1X2w6GFId5uEU\/edit\" target=\"_blank\" rel=\"noopener\">T\u1ea1i \u0111\u00e2y.<\/a><\/strong><\/p>\n<p><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0Khai b\u00e1o \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin, k\u00fd \u0111\u00f3ng d\u1ea5u v\u00e0 th\u1ef1c hi\u1ec7n Scan ra file PDF.<\/p>\n<p><strong>L\u01b0u \u00fd:<\/strong> \u0110i\u1ec1n \u0111\u1ea7y \u0111\u1ee7\u00a0<strong>s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 email<\/strong>\u00a0c\u1ea7n thay \u0111\u1ed5i th\u00f4ng tin \u0111\u0103ng nh\u1eadp<\/p>\n<p><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0Cung c\u1ea5p file y\u00eau c\u1ea7u \u0111\u00e3 th\u1ef1c hi\u1ec7n t\u1ea1i b\u01b0\u1edbc 1 cho nh\u00e2n vi\u00ean MISA theo c\u00e1c c\u00e1ch sau:<\/p>\n<p><strong>C\u00e1ch 1:<\/strong>\u00a0G\u1eedi file PDF phi\u1ebfu\u00a0<b>Y\u00eau c\u1ea7u thay \u0111\u1ed5i th\u00f4ng tin \u0111\u0103ng nh\u1eadp ph\u1ea7n m\u1ec1m MISA iGOV Kho\u1ea3n thu <\/b>v\u00e0o email\u00a0<a href=\"mailto:support@misa.com.vn\"><b>support@misa.com.vn<\/b><\/a><\/p>\n<p><strong>C\u00e1ch 2:<\/strong>\u00a0Chat tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n tr\u00ean ph\u1ea7n m\u1ec1m \u0111\u1ec3 g\u1eedi file PDF phi\u1ebfu\u00a0<b>Y\u00eau c\u1ea7u thay \u0111\u1ed5i th\u00f4ng tin \u0111\u0103ng nh\u1eadp.<\/b><\/p>\n<p>N\u1ed9i dung chat: \u201c\u0110\u01a1n v\u1ecb \u0111\u00e3 l\u00e0m c\u00f4ng v\u0103n y\u00eau c\u1ea7u g\u1ee1 m\u1eadt kh\u1ea9u nh\u1edd MISA h\u1ed7 tr\u1ee3.\u201d \u0111\u1ec3 chuy\u1ec3n t\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 anh ch\u1ecb \u0111\u01b0\u1ee3c k\u1ecbp th\u1eddi nh\u1ea5t.<\/p>\n<p>Sau khi nh\u1eadn \u0111\u01b0\u1ee3c file c\u00f4ng v\u0103n scan \u0111\u00e3 k\u00fd \u0111\u00f3ng d\u1ea5u, MISA s\u1ebd h\u1ed7 tr\u1ee3 x\u00e1c minh v\u00e0 c\u1eadp nh\u1eadt thay \u0111\u1ed5i th\u00f4ng tin theo y\u00eau c\u1ea7u c\u1ee7a \u0111\u01a1n v\u1ecb.<\/p>\n<h4><strong>Tr\u01b0\u1eddng h\u1ee3p 2: Anh\/ ch\u1ecb l\u00e0m qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng\u00a0 nh\u1edb Gmail, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u0103ng nh\u1eadp nh\u01b0ng qu\u00ean m\u1eadt kh\u1ea9u.\u00a0<\/strong><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22561 size-full\" src=\"\/he-thong\/wp-content\/uploads\/2026\/07\/1-2.png\" alt=\"\" width=\"921\" height=\"642\" srcset=\"\/he-thong\/wp-content\/uploads\/2026\/07\/1-2.png 921w, \/he-thong\/wp-content\/uploads\/2026\/07\/1-2-300x209.png 300w, \/he-thong\/wp-content\/uploads\/2026\/07\/1-2-768x535.png 768w, \/he-thong\/wp-content\/uploads\/2026\/07\/1-2-50x35.png 50w, \/he-thong\/wp-content\/uploads\/2026\/07\/1-2-60x42.png 60w, \/he-thong\/wp-content\/uploads\/2026\/07\/1-2-100x70.png 100w\" sizes=\"auto, (max-width: 921px) 100vw, 921px\" \/><\/p>\n<p><b>B\u01b0\u1edbc 1:<\/b>\u00a0Nh\u1ea5n\u00a0<b>Qu\u00ean m\u1eadt kh\u1ea9u<\/b>\u00a0\u0111\u1ec3 t\u1ef1 l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22565 size-full\" src=\"\/he-thong\/wp-content\/uploads\/2026\/07\/2-2.png\" alt=\"\" width=\"921\" height=\"642\" srcset=\"\/he-thong\/wp-content\/uploads\/2026\/07\/2-2.png 921w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-300x209.png 300w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-768x535.png 768w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-50x35.png 50w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-60x42.png 60w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-100x70.png 100w\" sizes=\"auto, (max-width: 921px) 100vw, 921px\" \/><\/p>\n<p><b>B\u01b0\u1edbc 2:<\/b>\u00a0Nh\u1eadp\u00a0<b>s\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/b>, nh\u1ea5n\u00a0<b>L\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u<\/b>\u00a0ho\u1eb7c ch\u1ecdn\u00a0<strong>s\u1eed d\u1ee5ng<\/strong>\u00a0<b>email<\/b>\u00a0\u0111\u1ec3 nh\u1eadn m\u00e3 x\u00e1c th\u1ef1c qua email c\u1ee7a m\u00ecnh.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-8.png\" \/><\/p>\n<p><b>B\u01b0\u1edbc 3:<\/b>\u00a0Nh\u1eadp\u00a0<b>m\u00e3 x\u00e1c th\u1ef1c<\/b>\u00a0\u0111\u01b0\u1ee3c g\u1eedi v\u1ec1 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/email.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-9-1.png\" \/><\/p>\n<p><b>B\u01b0\u1edbc 4:<\/b>\u00a0Nh\u1eadp m\u1eadt kh\u1ea9u m\u1edbi, ch\u1ecdn\u00a0<b>T\u1ea1o m\u1eadt kh\u1ea9u<\/b>\u00a0\u0111\u1ec3 thay \u0111\u1ed5i m\u1eadt kh\u1ea9u m\u1edbi.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-10.png\" \/><\/p>\n<p><strong><i>L\u01b0u \u00fd:<\/i><\/strong>\u00a0<i>N\u00ean nh\u1eadp m\u1eadt kh\u1ea9u c\u00f3 t\u1ed1i thi\u1ec3u 8 k\u00fd t\u1ef1 bao g\u1ed3m s\u1ed1, ch\u1eef hoa, ch\u1eef th\u01b0\u1eddng \u0111\u1ec3 t\u0103ng t\u00ednh b\u1ea3o m\u1eadt cho t\u00e0i kho\u1ea3n.<\/i><\/p>\n<h4><strong>Tr\u01b0\u1eddng h\u1ee3p 3: Anh\/ ch\u1ecb l\u00e0 c\u00e1n b\u1ed9 c\u00f4ng nh\u00e2n vi\u00ean qu\u00ean t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp, qu\u00ean m\u1eadt kh\u1ea9u.<\/strong><\/h4>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"191\">Anh\/ch\u1ecb <strong data-start=\"23\" data-end=\"45\">qu\u00ean t\u00ean \u0111\u0103ng nh\u1eadp<\/strong> (qu\u00ean email ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i d\u00f9ng \u0111\u1ec3 \u0111\u0103ng nh\u1eadp), c\u1ea7n li\u00ean h\u1ec7 <strong data-start=\"109\" data-end=\"138\">qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng (Admin)<\/strong> c\u1ee7a \u0111\u01a1n v\u1ecb \u0111\u1ec3 \u0111\u01b0\u1ee3c cung c\u1ea5p l\u1ea1i th\u00f4ng tin \u0111\u0103ng nh\u1eadp.<\/p>\n<p data-start=\"193\" data-end=\"279\">Sau khi \u0111\u00e3 c\u00f3 <strong data-start=\"207\" data-end=\"224\">t\u00ean \u0111\u0103ng nh\u1eadp<\/strong>, anh\/ch\u1ecb th\u1ef1c hi\u1ec7n l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<p><b>B\u01b0\u1edbc 1:<\/b>\u00a0Nh\u1ea5n\u00a0<b>Qu\u00ean m\u1eadt kh\u1ea9u<\/b>\u00a0\u0111\u1ec3 t\u1ef1 l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-22565 size-full\" src=\"\/he-thong\/wp-content\/uploads\/2026\/07\/2-2.png\" alt=\"\" width=\"921\" height=\"642\" srcset=\"\/he-thong\/wp-content\/uploads\/2026\/07\/2-2.png 921w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-300x209.png 300w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-768x535.png 768w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-50x35.png 50w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-60x42.png 60w, \/he-thong\/wp-content\/uploads\/2026\/07\/2-2-100x70.png 100w\" sizes=\"auto, (max-width: 921px) 100vw, 921px\" \/><\/p>\n<p><b>B\u01b0\u1edbc 2:<\/b>\u00a0Nh\u1eadp\u00a0<b>s\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/b>, nh\u1ea5n\u00a0<b>L\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u<\/b>\u00a0ho\u1eb7c ch\u1ecdn\u00a0<strong>s\u1eed d\u1ee5ng<\/strong>\u00a0<b>email<\/b>\u00a0\u0111\u1ec3 nh\u1eadn m\u00e3 x\u00e1c th\u1ef1c qua email c\u1ee7a m\u00ecnh.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-8.png\" \/><\/p>\n<p><b>B\u01b0\u1edbc 3:<\/b>\u00a0Nh\u1eadp\u00a0<b>m\u00e3 x\u00e1c th\u1ef1c<\/b>\u00a0\u0111\u01b0\u1ee3c g\u1eedi v\u1ec1 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/email.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-9-1.png\" \/><\/p>\n<p><b>B\u01b0\u1edbc 4:<\/b>\u00a0Nh\u1eadp m\u1eadt kh\u1ea9u m\u1edbi, ch\u1ecdn\u00a0<b>T\u1ea1o m\u1eadt kh\u1ea9u<\/b>\u00a0\u0111\u1ec3 thay \u0111\u1ed5i m\u1eadt kh\u1ea9u m\u1edbi.<\/p>\n<p><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/emishelp.misa.vn\/wp-content\/uploads\/2020\/05\/quen-mk-10.png\" \/><\/p>\n<p><strong><i>L\u01b0u \u00fd:<\/i><\/strong>\u00a0<i>N\u00ean nh\u1eadp m\u1eadt kh\u1ea9u c\u00f3 t\u1ed1i thi\u1ec3u 8 k\u00fd t\u1ef1 bao g\u1ed3m s\u1ed1, ch\u1eef hoa, ch\u1eef th\u01b0\u1eddng \u0111\u1ec3 t\u0103ng t\u00ednh b\u1ea3o m\u1eadt cho t\u00e0i kho\u1ea3n.<\/i><\/p>\n<p data-start=\"885\" data-end=\"1079\" data-is-last-node=\"\" 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