{"id":22891,"date":"2026-08-10T17:13:11","date_gmt":"2026-08-10T10:13:11","guid":{"rendered":"\/he-thong\/?post_type=ht_kb&p=22891"},"modified":"2026-08-11T09:49:36","modified_gmt":"2026-08-11T02:49:36","slug":"cac-cau-hoi-lien-quan-den-dang-nhap","status":"publish","type":"ht_kb","link":"\/he-thong\/knowledge-base\/cac-cau-hoi-lien-quan-den-dang-nhap\/","title":{"rendered":"C\u00e1c c\u00e2u h\u1ecfi li\u00ean quan \u0111\u1ebfn \u0111\u0103ng nh\u1eadp"},"content":{"rendered":"

1. T\u1ed5ng quan<\/strong><\/h3>\n
B\u00e0i vi\u1ebft t\u1ed5ng h\u1ee3p c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh \u0111\u0103ng nh\u1eadp tr\u00ean ph\u1ea7n m\u1ec1m. Trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, nhi\u1ec1u anh\/ch\u1ecb g\u1eb7p kh\u00f3 kh\u0103n khi \u0111\u0103ng nh\u1eadp ho\u1eb7c thay \u0111\u1ed5i th\u00f4ng tin.<\/p>\n
B\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap anh\/ch\u1ecb:<\/p>\n
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Hi\u1ec3u r\u00f5 c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng th\u01b0\u1eddng g\u1eb7p khi \u0111\u0103ng nh\u1eadp.<\/li>\n
N\u1eafm \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n v\u00e0 c\u00e1ch thao t\u00e1c \u0111\u00fang tr\u00ean ph\u1ea7n m\u1ec1m.<\/li>\n<\/ul>\n
2. C\u00e1ch x\u1eed l\u00fd<\/strong><\/h3>\n
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C\u00e2u h\u1ecfi 1: Ph\u1ea7n m\u1ec1m MISA iGov c\u1ea7n c\u00e0i \u0111\u1eb7t v\u1ec1 m\u00e1y t\u00ednh kh\u00f4ng ?<\/strong><\/h4>\n
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Gi\u1ea3i ph\u00e1p:<\/strong> MISA iGov l\u00e0 ph\u1ea7n m\u1ec1m ch\u1ea1y tr\u1ef1c tuy\u1ebfn tr\u00ean tr\u00ecnh duy\u1ec7t n\u00ean kh\u00f4ng c\u1ea7n c\u00e0i \u0111\u1eb7t file.exe.<\/p>\n
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Tr\u00ean\u00a0Google Chrome<\/strong> v\u00e0o ph\u1ea7n m\u1ec1m MISA iGov https:\/\/igovapp.misa.vn\/<\/a><\/li>\n
\u0110\u0103ng nh\u1eadp b\u1eb1ng t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp<\/strong> tr\u00ean mail c\u1ea5p ph\u00e1t t\u00e0i nguy\u00ean<\/strong> \u0111\u1ec3 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m.<\/li>\n<\/ul>\nL\u01b0u \u00fd:<\/strong> C\u00f3 th\u1ec3 t\u1ea1o bi\u1ec3u t\u01b0\u1ee3ng truy c\u1eadp nhanh tr\u00ean m\u00e0n h\u00ecnh m\u00e1y t\u00ednh \u0111\u1ec3 d\u1ec5 d\u00e0ng s\u1eed d\u1ee5ng h\u00e0ng ng\u00e0y theo h\u01b0\u1edbng d\u1eabn t\u1ea1i \u0111\u00e2y<\/a><\/p>\n<\/div><\/div>\n
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C\u00e2u h\u1ecfi 2: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thay \u0111\u1ed5i t\u00ean t\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp (thay \u0111\u1ed5i mail ho\u1eb7c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i) ?<\/strong><\/h4>\n
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Tr\u01b0\u1eddng h\u1ee3p 1: \u0110\u01a1n v\u1ecb \u0111ang \u0111\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c v\u00e0o ph\u1ea7n m\u1ec1m.<\/strong><\/h5>\n
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A.Thay \u0111\u1ed5i s\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/strong><\/h6>\n
B\u01b0\u1edbc 1:<\/strong> \u0110\u0103ng nh\u1eadp b\u1eb1ng t\u00e0i kho\u1ea3n MISA ID, ch\u1ecdn Thi\u1ebft l\u1eadp b\u1ea3o m\u1eadt<\/strong>.<\/p>\n
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B\u01b0\u1edbc 2:<\/strong>\u00a0T\u1ea1i m\u1ee5c\u00a0B\u1ea3o m\u1eadt\\Th\u00f4ng tin \u0111\u0103ng nh\u1eadp<\/strong>, m\u1ee5c\u00a0S\u1ed1 \u0111i\u1ec7n tho\u1ea1i,<\/strong>\u00a0nh\u1ea5n\u00a0Thay \u0111\u1ed5i.<\/strong><\/p>\n
B\u01b0\u1edbc 3:\u00a0<\/strong>Nh\u1eadp m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp v\u00e0 khai b\u00e1o s\u1ed1 \u0111i\u1ec7n tho\u1ea1i m\u1edbi, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd g\u1eedi m\u00e3 x\u00e1c th\u1ef1c \u0111\u1ebfn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u1eeba nh\u1eadp.<\/p>\n
B\u01b0\u1edbc 4<\/strong>: Nh\u1eadp m\u00e3 v\u00e0 nh\u1ea5n\u00a0X\u00e1c nh\u1eadn<\/strong>\u00a0\u0111\u1ec3 ho\u00e0n t\u1ea5t.<\/p>\n
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B.Thay \u0111\u1ed5i email<\/b><\/h6>\n
Gi\u1ea3i ph\u00e1p<\/strong><\/p>\n
B\u01b0\u1edbc 1:<\/strong> \u0110\u0103ng nh\u1eadp b\u1eb1ng t\u00e0i kho\u1ea3n MISA ID, ch\u1ecdn Thi\u1ebft l\u1eadp b\u1ea3o m\u1eadt<\/strong>.<\/p>\n
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B\u01b0\u1edbc 2<\/strong>: T\u1ea1i m\u1ee5c\u00a0B\u1ea3o m\u1eadt\\Th\u00f4ng tin \u0111\u0103ng nh\u1eadp<\/strong>, m\u1ee5c\u00a0Email<\/strong>, nh\u1ea5n\u00a0Thay \u0111\u1ed5i.<\/strong><\/p>\n
B\u01b0\u1edbc 3:\u00a0<\/strong>Nh\u1eadp m\u1eadt kh\u1ea9u \u0111\u0103ng nh\u1eadp v\u00e0 khai b\u00e1o email m\u1edbi, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd g\u1eedi m\u00e3 x\u00e1c th\u1ef1c \u0111\u1ebfn email v\u1eeba nh\u1eadp.<\/p>\n
B\u01b0\u1edbc 4<\/strong>: Nh\u1eadp m\u00e3 v\u00e0 nh\u1ea5n\u00a0X\u00e1c nh\u1eadn<\/strong>\u00a0\u0111\u1ec3 ho\u00e0n t\u1ea5t.<\/p>\n
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Tr\u01b0\u1eddng h\u1ee3p 2: Kh\u00f4ng \u0111\u0103ng nh\u1eadp \u0111\u01b0\u1ee3c v\u00e0o ph\u1ea7n m\u1ec1m.<\/strong><\/h5>\n
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Gi\u1ea3i ph\u00e1p:<\/strong> Li\u00ean h\u1ec7 MISA \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n
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C\u00e2u h\u1ecfi 3: <\/strong>\u0110\u0103ng nh\u1eadp l\u1ea7n \u0111\u1ea7u ch\u01b0a c\u00f3 m\u1eadt kh\u1ea9u th\u00ec l\u00e0m th\u1ebf n\u00e0o ?<\/strong><\/h4>\n
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Tr\u01b0\u1eddng h\u1ee3p 1: Anh\/ ch\u1ecb l\u00e0 qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng, admin<\/strong><\/h5>\n
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B\u01b0\u1edbc 1:<\/strong> Sau khi \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb h\u00e0nh ch\u00ednh th\u00f4ng minh MISA iGOV, \u0111\u01a1n v\u1ecb nh\u1eadn \u0111\u01b0\u1ee3c email do MISA g\u1eedi th\u00f4ng b\u00e1o c\u1ea5p ph\u00e1t t\u00e0i nguy\u00ean.<\/span><\/p>\n
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Nh\u1ea5n v\u00e0o <\/span>\u0111\u01b0\u1eddng d\u1eabn <\/span>K\u00edch ho\u1ea1t t\u00e0i kho\u1ea3n & \u0110\u1eb7t m\u1eadt kh\u1ea9u<\/b>.<\/span><\/li>\n<\/ul>\n
B\u01b0\u1edbc 2:<\/strong> H\u1ec7 th\u1ed1ng s\u1ebd g\u1eedi m\u00e3 x\u00e1c th\u1ef1c \u0111\u1ebfn email \u0111\u00e3 \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n MISA ID. Anh\/ch\u1ecb ki\u1ec3m tra email v\u00e0 nh\u1eadp m\u00e3 x\u00e1c th\u1ef1c. Nh\u1ea5n <\/span>Ti\u1ebfp t\u1ee5c<\/b>.<\/span><\/p>\n
B\u01b0\u1edbc 3:<\/strong> H\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o t\u00e0i kho\u1ea3n \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t th\u00e0nh c\u00f4ng v\u00e0 t\u1ef1 chuy\u1ec3n h\u01b0\u1edbng v\u1ec1 trang \u0111\u0103ng nh\u1eadp MISA iGOV.<\/span><\/p>\n
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Anh\/ch\u1ecb nh\u1eadp email\/s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 m\u1eadt kh\u1ea9u, nh\u1ea5n \u0110\u0103ng nh\u1eadp<\/b> \u0111\u1ec3 truy c\u1eadp v\u00e0o n\u1ec1n t\u1ea3ng MISA iGOV.<\/span><\/li>\n
Ho\u1eb7c anh\/ch\u1ecb truy c\u1eadp v\u00e0o \u0111\u01b0\u1eddng d\u1eabn <\/span>https:\/\/igovapp.misa.vn\/<\/span><\/a> v\u00e0<\/span>\u00a0th\u1ef1c hi\u1ec7n \u0111\u0103ng nh\u1eadp<\/li>\n<\/ul>\n<\/div><\/div>\n
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Tr\u01b0\u1eddng h\u1ee3p 2: Anh\/ ch\u1ecb l\u00e0 c\u00e1n b\u1ed9, c\u00f4ng nh\u00e2n vi\u00ean <\/strong><\/h5>\n
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B\u01b0\u1edbc 1:<\/strong>\u00a0N\u1ebfu anh\/ch\u1ecb ch\u01b0a \u0111\u01b0\u1ee3c c\u1ea5p quy\u1ec1n s\u1eed d\u1ee5ng MISA iGOV, h\u00e3y li\u00ean h\u1ec7 qu\u1ea3n tr\u1ecb h\u1ec7 th\u1ed1ng, qu\u1ea3n tr\u1ecb \u1ee9ng d\u1ee5ng ho\u1eb7c Admin<\/strong> c\u1ee7a \u0111\u01a1n v\u1ecb \u0111\u1ec3 \u0111\u01b0\u1ee3c ph\u00e2n quy\u1ec1n v\u00e0o \u1ee9ng d\u1ee5ng.<\/p>\n
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Sau khi qu\u1ea3n tr\u1ecb vi\u00ean ho\u00e0n t\u1ea5t vi\u1ec7c ph\u00e2n quy\u1ec1n, h\u1ec7 th\u1ed1ng s\u1ebd g\u1eedi email th\u00f4ng b\u00e1o k\u00edch ho\u1ea1t t\u00e0i kho\u1ea3n<\/strong> \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 email \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd.<\/li>\n<\/ul>\n
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B\u01b0\u1edbc 2:<\/strong> Truy c\u1eadp https:\/\/igovapp.misa.vn\/<\/strong><\/a>, nh\u1eadp T\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp<\/strong>, ch\u1ecdn Qu\u00ean m\u1eadt kh\u1ea9u<\/strong> v\u00e0 th\u1ef1c hi\u1ec7n theo h\u01b0\u1edbng d\u1eabn \u0111\u1ec3 thi\u1ebft l\u1eadp m\u1eadt kh\u1ea9u m\u1edbi (xem chi ti\u1ebft t\u1ea1i b\u00e0i vi\u1ebft H\u01b0\u1edbng d\u1eabn l\u1ea5y l\u1ea1i m\u1eadt kh\u1ea9u<\/strong><\/a>).<\/p>\n
B\u01b0\u1edbc 3:<\/strong> Sau khi thi\u1ebft l\u1eadp m\u1eadt kh\u1ea9u th\u00e0nh c\u00f4ng, quay l\u1ea1i https:\/\/igovapp.misa.vn\/<\/strong><\/a>, nh\u1eadp T\u00e0i kho\u1ea3n \u0111\u0103ng nh\u1eadp<\/strong> v\u00e0 M\u1eadt kh\u1ea9u<\/strong> v\u1eeba t\u1ea1o.<\/p>\n
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Ch\u1ecdn \u0110\u0103ng nh\u1eadp<\/strong> \u0111\u1ec3 truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m MISA iGOV.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
1. T\u1ed5ng quan B\u00e0i vi\u1ebft t\u1ed5ng h\u1ee3p c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh \u0111\u0103ng nh\u1eadp tr\u00ean ph\u1ea7n m\u1ec1m. Trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, nhi\u1ec1u anh\/ch\u1ecb g\u1eb7p kh\u00f3 kh\u0103n khi \u0111\u0103ng nh\u1eadp ho\u1eb7c thay \u0111\u1ed5i th\u00f4ng tin. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd gi\u00fap anh\/ch\u1ecb: Hi\u1ec3u r\u00f5 c\u00e1ch…<\/p>\n","protected":false},"author":39,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_links_to":"","_links_to_target":"","footnotes":""},"ht-kb-category":[17],"ht-kb-tag":[],"class_list":["post-22891","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cau-hoi-thuong-gap"],"_links":{"self":[{"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb\/22891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/he-thong\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/he-thong\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"\/he-thong\/wp-json\/wp\/v2\/comments?post=22891"}],"version-history":[{"count":3,"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb\/22891\/revisions"}],"predecessor-version":[{"id":22933,"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb\/22891\/revisions\/22933"}],"wp:attachment":[{"href":"\/he-thong\/wp-json\/wp\/v2\/media?parent=22891"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb-category?post=22891"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/he-thong\/wp-json\/wp\/v2\/ht-kb-tag?post=22891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}